HFCN contracted Instructure, the company behind Canvas, to provide Tier 1 support for all HFCN faculty, staff, and students.
Our community can access this 24/7/365 support through the help menu in the lower-left corner of the Canvas interface.
There are two choices for this support: phone or chat. The chat option will allow you to have the completed chat session emailed in digest form for future reference.
A variety of online support resources are available in Instructure’s Canvas Community:
Additional guides intended for students, instructors, instructional designers, and system administrators, as well as for using Canvas mobile apps, are available at Canvas Guides.
Please go to the Canvas Video Guide to see the complete video list.
For additional support, please get in touch with us at Support@helenefuld.edu
HFCN contracted Instructure, the company behind Canvas, to provide Tier 1 support for all HFCN faculty, staff, and students.
Our community can access this 24/7/365 support through the help menu in the lower-left corner of the Canvas interface.
There are two choices for this support: phone or chat. The chat option will allow you to have the completed chat session emailed in digest form for future reference.
A variety of online support resources are available in Instructure’s Canvas Community:
Additional guides intended for students, instructors, instructional designers, and system administrators, as well as guides for using Canvas mobile apps, are available at Canvas Guides.
Please go to Canvas Video Guide to see the full video list.
For additional support, please contact us at Support@helenefuld.edu
Description | Definition |
---|---|
In-Person | In an In-Person class, all required class meetings occur on campus, during scheduled class meeting times. Contact includes instruction, learning activities, and interactions (both student-student and student-instructor). An In-Person class where material is provided online, via a learning management system or website, does not displace any of the required contact hours that would normally occur in a scheduled In-Person class. Assignment deadlines and exams days/times are maintained and included on the class syllabus. All In-Person class meeting days/times must be listed in the schedule of classes. |
Hybrid | In a Hybrid class, online contact hours (synchronous* or asynchronous**) displaces some portion of the required contact hours that would normally take place in a scheduled in-person (face-to-face) class. Contact includes instruction, learning activities, and interactions (both student-student and student-instructor). A hybrid class is designed to integrate face-to-face and online activities so that they reinforce, complement, and elaborate one another, instead of treating the online component as an add-on or duplicate of what is taught in the classroom. Assignment deadlines and exams days/times are maintained and included on the class syllabus. All In-person and synchronous online class meeting days/times must be listed in the schedule of classes for students. |
Fully Online | In an Online class (synchronous* or asynchronous**), all required contact hours are online. Contact includes instruction, learning activities, and interactions (both student-student and/or student-instructor). All the class work, examinations, quizzes, writing assignments, lab work, etc. are fully online. All Synchronous class meeting days/times must be listed in the schedule of classes for students. |
*Synchronous: Synchronous classes meetings resemble traditional on-campus In-Person classes in that students must be (virtually) present at the same time. Though they are conducted virtually, synchronous classes meet in real-time. Students must commit to scheduled class times and sign onto their virtual learning platform on schedule. During these classes, students will engage with the instruction during online lessons and presentations and even have virtual class discussions. Assignment deadlines and exams days/times are maintained and included on the class syllabus. All Synchronous class meeting days/times must be listed in the schedule of classes for students.
**Asynchronous: Asynchronous class meetings do not require you to log in to your virtual classroom at a specified time. Students do not have to follow a strict schedule to engage in live classes or discussions, and the only requirement regarding when they turn in their work is the assignment deadline, not an arbitrary timeline. Assignment deadlines and exams days/times are maintained and included on the class syllabus. Per best practices, instructors should create non-mandatory opportunities for live interactions with and among students.